Diamond Vc500 Mac Manualsupporttechnologies

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My new Diamond VC500 works with its included PowerDirector and EzGrabber software. But when I add the VC500 (Conexant Polaris Video Capture) as a source to OBS:Macbook

I've had major issuses with the VC500 USB cable and PowerDirector 12 package. I've had a number of support tickets into both Diamond Multimedia (VC500) and Cyberlink (PowerDirector) to resolve a number of my issuses. They may be related to your problem, but here are everyone who has purchase this product.


I get no video or audio while a VHS tape is playing:
I tried grabbing the little red circle in the upper-left of the (preview?) panel, thinking I needed to re-size the included portion of the panel, but the red circle just disappears.Vc500
  1. Diamond Vc500 One Touch Video Capture Device free download, and many more programs.
  2. Hi I'm having trouble with my capture card in obs. It is a Diamond VC500 usb 2.0. Currently, I can't get OBS to recognize any of capture except the sound some of the time. As I open up CyberLink PowerDirector that came with it, it recognizes my capture card fully when I switch it to capture.

If you need a basic video creator for screen capture on your Mac, consider Iso 2768 Mk- RENLIG DWH B00 W MANUAL MAXTOR ONETOUCH III DRIVER DIAMOND VC500 USER MANUAL SHARP SF 1118 SERVICE MANUAL. M: Diamond VC500 USB 2.0 One Touch Video Capture Device, capture. Num.1 Manuals Search Engine, owner's manual, instructions book, user's guide. Hello, I use Blackmagic Mini Recorder all the time and it works great. I am wondering if there is a USB capture out there that would work as good? It would need to be OBS and Wirecast compatible, support 1080P, audio, and have no delay! Thanks in advance for your replies.

If I leave the tape playing, close OBS then open PowerDirectory or EzGrabber, video and audio show up in both of them.
Any idea what I'm doing wrong?
My env:
CPU: Intel Core i5-7200U
TechnologiesRAM: 16GB DDR4
Windows 10 Pro (1709) x64
Diamond One-Touch Video Capture VC500 with latest drivers from vendor website

Macbook Manual

USB 2.0 Video Capture
Diamond Vc500 Mac Manualsupporttechnologies

Mac Manual Download

Driver Provider: Conexant
Driver Date: 7/23/2014
Driver Version: 7.0.127.71
Digital Signer: Shenzhen Geniatech Technology LTD.​

Diamond Vc500 Mac Manual Support Technologies Inc

USB 2.0 Audio Capture

Diamond Vc500 Mac Manual Support Technologies Phone Number


Apple Mac Manual

Driver Provider: Conexant
Driver Date: 7/23/2014
Driver Version: 7.0.127.71
Digital Signer: Shenzhen Geniatech Technology LTD.​

Diamond Vc500 Mac Manual Support Technologies Customer Service

Composite connection to Sharp VCR (VC-H89OU)​

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